SRINAGAR: With a view to ensure effective delivery system, The State Government has asked the Deputy Commissioners to create ‘Single Window System’ at tehsil level for providing various services to the people.
The Deputy Commissioners shall be responsible for creating Single Window System at tehsil level for providing various services to the people including issuance of PRCs (Permanent Residence Certificates), income certificates etc, said a circular issued by the Revenue Department today.
This has become imperative in view of the reports that delivery of services by various subordinate Revenue authorities under PSGA are not being adhered to on one pretext or the other, the circular adds.
The circular states that all these services shall have to be provided to the people within set time-frame under the Public Service Guarantee Act (PSGA), an official spokesman said.
The Deputy Commissioners have also been asked to notify public hearing days at the district and the tehsil levels and convene grievance redressel camps every month in various areas of their respective districts, he said.
All the revenue officers have been asked to strictly maintain a tour diary and submit the same to the Divisional Commissioner and the Administrative Department, through proper channel, reflecting therein the details of the tours conducted and the work done during the month, the spokesman said.
As per the circular, the Additional Deputy Commissioners, Assistant Commissioners Revenue, SDMs and Tehsildars shall be responsible for ensuring hassle-free services to the public within their domain. (AGENCIES)
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